All information about your vehicle is available on My Arval.
If you make use of Arval Car Sharing you can book a vehicle and find an overview of your personal usage on the Arval Car Sharing platform.
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Arval strives to create clarity. Not only to our customers and drivers, but also to our suppliers. To make it as easy as possible, you can follow the procedures and guidelines below.
Please contact Arval by telephone, 7026 5060 before commencing a service or repair of our leasing vehicles. After approval, we ask you to state the approval number on the invoice. You can also contact our technical department by mail, firstname.lastname@example.org.
If a leasing vehicle is damaged, Arval has a standard procedure. This allows us to process damages quickly and appropriately.
Prior to commencing a repair of damage, please contact Arval’s damage department. Arval works with preferred suppliers of glass repairs and change of wind screens.
Once we have approved a repair, please state the approval number on the invoice.
Should you require delivery of an Arval lease vehicle, do please inform our purchase department in advance: Their prior approval is necessary for the delivery to happen promptly and smoothly. Remember that at least three working days are needed for the car to be handed over to the driver. Arval will produce the insurance certificate if necessary, order the fuel cards, and send all necessary documentation across to you.
Drivers often like to return their existing vehicle on the day that they take delivery of the new one. Should you wish Arval to organise a vehicle return, do please let us know via phone. We will arrange for it to be collected promptly.
If you have received an ex-leasing vehicle, please contact Arval immediately for pickup. Arval can be contacted by telephone, 7026 5060.
Arval strives to offer its clients and drivers the best possible quality of service. As a result, we have agreements in place with a large number of suppliers who meet the same quality standards. We are always eager to hear what your company has to offer. If you wish to become one of our partners, and need more information on the subject, you're welcome to contact us by phone: 70 26 50 60.